Presentation by Yancy Yang from Innis digital

Where’s My Next Job Coming From? (When without word of mouth)
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Topic Intro:
Most small business owners have the same problem — some months are busy, others are dead quiet. You’re relying on word of mouth, maybe a bit of social media here and there, and hoping the phone keeps ringing. But hope isn’t a strategy.
Here’s the thing — there’s a system – (GROW , Get Found — Reputation — Optimise — Win Repeat) that connects your Google presence, your reviews, your website, and your socials into one machine that brings leads to you consistently. Most businesses have bits and pieces of it, but almost nobody has the full picture working together.
In this session, Yancy Y(Innis Digital) will walk through the exact layers that turn strangers into enquiries — backed by real Australian data on where your customers are actually searching and what makes them pick up the phone. Whether you’re a tradie, agent, or broker, you’ll walk away with things you can action this week.