Presentation by Ben Charles from Canberra Water Gas Air

Ben Charles will be presenting the story behind the award-winning business, Canberra Water, Gas & Air. With over two decades of industry experience and a long list of qualifications—including Cert III in Plumbing, Cert IV in Plumbing, Drainage and Gasfitting, and a restricted electrical licence—Ben will share his journey from apprentice to business owner. He’ll explain why he launched Canberra Water, Gas & Air: to provide high-quality, government-approved plumbing services with a customer-first approach. Ben will also highlight what sets his team apart—genuine care, clear communication, and a holistic understanding of plumbing, air, and gas systems across residential and commercial projects.