Presentation by Michael Hawkins from MH Coaching

What if the reason people aren’t buying, agreeing, or engaging… isn’t them—it’s you? Most of us communicate in a way that makes sense to us, not the person in front of us—and that’s where connection breaks down. In this no-nonsense session, you’ll learn how to recognise and adapt to different styles using the DISC personality model so your message actually lands. When you start speaking their language, resistance drops and results follow. This isn’t theory. It’s a practical shift you can use immediately—or keep getting the same frustrating outcomes.